Information Collection
Enkehaus Pharmacy collects personal information from users in a variety of ways to provide and improve our services. Information may be obtained through website registration forms, subscribing to newsletters, submitting inquiries, making purchases, or communicating with our staff. The types of information we collect may include but are not limited to name, email address, mailing address, phone number, and payment information. This data helps us to ensure proper communication, verify your identity, fulfill your requests, and improve the user experience. We may also collect technical data such as IP addresses, browser types, and operating system for site security, analytics, and troubleshooting purposes. By interacting with our website, your actions may also be tracked using cookies, log files, and similar technologies to enhance your experience and monitor website performance. Records of any communications you have with us, including emails and chat messages, may be archived for customer service and compliance purposes. If you provide health-related information, it will be handled with strict confidentiality and according to regulatory requirements. Children under the age of 13 are not knowingly permitted to provide personal information without verifiable parental consent. If we learn such information has been collected inadvertently, we will promptly delete it. All data collection complies with applicable federal and state privacy laws in the United States.
Use of Information
The personal information we collect is used to facilitate your interactions with our pharmacy, manage user accounts, process orders and transactions, and deliver relevant content, health alerts, and promotional materials. We utilize collected information to conduct internal analytics, understand user preferences, ensure website security, and maintain accurate records. Information may also be used to respond to your queries, enhance customer service, and provide product or service updates. We may anonymize and aggregate data for research and analysis, which will not personally identify you. Communication may take place via email, including critical updates, security notices, and promotional offers, and you may opt-out of receiving non-essential communications at any time. Personal data may be utilized to enforce our terms of service, comply with legal obligations, and protect our rights. Your health information, if provided, is only used for its intended purpose under strict confidentiality. The use of your information will always adhere to the legal requirements governing medical and personal data in the United States.
Disclosure of Information
Enkehaus Pharmacy does not sell, trade, or rent users’ personal information to third parties for marketing purposes. Personal information may be disclosed to trusted service providers and partners who assist in operating our website, conducting our business, or providing services to you, so long as those parties agree to keep this information confidential and use it solely for the intended purposes. We may share information to comply with federal, state, or local legal requirements and lawful requests by public authorities, including court orders, subpoenas, or requests from government agencies. In the event of a merger, acquisition, or asset sale, user information may be transferred as part of the transaction while maintaining strict data protection protocols. We reserve the right to disclose information to protect the safety, rights, or property of Enkehaus Pharmacy, our users, and the public as required or permitted by law. We may also share aggregated, anonymized statistical data that does not personally identify users, for research, marketing, or public health purposes. Under no circumstances will we disclose your health or medical information except as explicitly authorized by you or as required by law.
Data Security
We are committed to maintaining the confidentiality, integrity, and security of your personal information. Enkehaus Pharmacy implements a variety of advanced security measures to protect against unauthorized access, alteration, disclosure, or destruction of your information. This includes the use of secure servers, encryption protocols, firewalls, and regular security assessments. User data is stored in secure environments with controlled access, and our staff is trained to handle personal data in accordance with current privacy laws and best practices. We routinely review and update our security procedures to address emerging threats and improve data protection. While we strive to use commercially acceptable means to safeguard your information, no method of transmission or electronic storage is completely secure, and absolute security cannot be guaranteed. If a data breach does occur, affected users will be promptly notified, and all required steps will be taken to mitigate any potential harm. Your cooperation in using strong passwords and promptly reporting any suspicious activity is also critical to maintaining data security.
Data Retention
Enkehaus Pharmacy retains your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. If you create an account or conduct transactions with us, your information will be maintained as long as your account is active or as needed to provide you with services. When personal information is no longer required for these purposes, it will be securely destroyed or anonymized. Some data may be retained for longer periods where required by law or for legitimate business interests, such as record-keeping, auditing, or maintaining security. Users may request deletion of their personal data by contacting us, subject to exceptions required by law. Requests for deletion will be honored in a timely manner, with confirmation provided upon completion, unless retention is required for legal or regulatory reasons.
Cookies and Tracking Technologies
Our website employs cookies, web beacons, pixel tags, and similar technologies to collect technical data, remember user preferences, and enhance your online experience. Cookies may be used to personalize your visit, store authentication tokens, analyze site usage patterns, and deliver relevant advertising. You have the ability to accept or decline cookies through your browser settings, but disabling cookies may affect some website functionalities. We may also use third-party analytics services to track and report website activity for internal research and improvement purposes. These third parties are not permitted to use your information for any purpose other than providing services for Enkehaus Pharmacy. Information collected through cookies and similar technologies is treated as non-personal unless combined with personally identifiable data. You can obtain more information about your cookie choices in your browser’s help documentation or by contacting us directly.
User Rights and Choices
You have several rights regarding your personal information under applicable United States privacy laws. These include the right to access, correct, update, or delete your personal data, the right to restrict or object to certain types of processing, and the right to withdraw consent for processing where consent is the legal basis. You may review or edit your user profile at any time by logging into your account or contacting our privacy team. To unsubscribe from marketing communications, follow the “unsubscribe” instructions at the footer of our emails or notify us directly. Requests related to your personal data will be processed promptly and in accordance with relevant regulations. If you have concerns about the handling of your information, you may file a complaint with us at any time using the contact details provided below. We are committed to addressing your concerns and upholding your rights under the law.
Children’s Privacy
Enkehaus Pharmacy is committed to protecting the privacy of children online. Our website and services are not directed toward children under the age of 13, and we do not knowingly collect or solicit personal information from minors without parental or guardian consent, in accordance with the Children's Online Privacy Protection Act (COPPA). If we become aware that information has been provided by a child without such consent, we will take steps to promptly delete this data from our records. Parents or legal guardians who become aware that their child has provided us with personal information are encouraged to contact us so we can remove such information from our system.
International Data Transfers
Enkehaus Pharmacy is based in the United States of America; however, owners and data processors may be located outside of the US. By providing your information through our website, you consent to the transfer, storage, and processing of your data in jurisdictions outside of your home country, as applicable. We will take reasonable steps to ensure your personal information receives the level of protection required under this Privacy Policy, regardless of the country where it is processed. If you have questions about cross-border transfers, please contact us using the information provided below.
Third-Party Links
Our website may contain links to third-party websites or services for informational or convenience purposes. While we endeavor to link only to reputable sources, we are not responsible for the privacy practices or content of these external sites. Users are encouraged to review the privacy policies of any third-party sites they visit. Accessing external links is at your own risk, and this Privacy Policy applies solely to information collected by Enkehaus Pharmacy.
Notice to California Residents
The California Consumer Privacy Act (CCPA) provides California residents with additional rights regarding personal information collection, disclosure, and use. If you are a California resident, you may request information related to the categories of personal information collected, the sources from which personal information is obtained, the business or commercial purposes, and third parties with whom personal information is shared. You have the right to request deletion of your information and may not be discriminated against for exercising your rights. California residents may make such requests by contacting us as described below, and we will respond in a timely manner as required by law.
Policy Updates and Changes
Enkehaus Pharmacy reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or industry standards. Changes will take effect immediately upon posting on this page, as indicated by the “last updated” date. Users are encouraged to periodically review this page for the latest information on our privacy practices. Continued use of the website after any policy updates constitutes acceptance of those changes. Significant changes to our data practices will be communicated through prominent notice or direct communication where appropriate.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Owner: Darren Whitby
- Postal Address: University of Manchester, Oxford Rd, Manchester M13 9PL, United Kingdom
- Email: [email protected]
We are committed to working with you to resolve any privacy-related issues in a fair and timely manner.